FAQs – Sotitch


Frequently Asked Questions

1. How fast I can get my order?

A: Most orders will ship out in the same day or next day. usually we use USPS first class mail (takes 2-6 business days for delivery) and priority mail (takes  2-3 business days for delivery).

2. How can I return my order?

A: If the items have damages, defects, or missing pieces, please contact us @ sotitchteam@yahoo.com in 3 days of your receipt to get solution without charge. All items should be returned in original condition with original package. If the return items are in a less prefect condition, a charge may apply. All clearance items are finial sale and can't be returned.

3. How should I pay?

A: We accept credit cards, PayPal, apple pay and amazon pay.

4. How do I know the sizes of the clothing?

XXS --12-18 months






XXL--7-8 years

XXXL--8-9 years