FAQs
Frequently Asked Questions
1. How fast I can get my order?
A: Most orders will ship out in the same day or next day. usually we use USPS first class mail (takes 2-6 business days for delivery) and priority mail (takes 2-3 business days for delivery).
2. How can I return my order?
A: If the items have damages, defects, or missing pieces, please contact us @ sotitchteam@yahoo.com in 3 days of your receipt to get solution without charge. All items should be returned in original condition with original package. If the return items are in a less prefect condition, a charge may apply. All clearance items are finial sale and can't be returned.
3. How should I pay?
A: We accept credit cards, PayPal, apple pay and amazon pay.
4. How do I know the sizes of the clothing?
XXS --12-18 months
XS--2T
Small--3T
Med--4T
large--5T
XL--6T
XXL--7-8 years
XXXL--8-9 years